Please read

Disclaimer

What any recovery software — ours included — can and can't honestly promise.

Last updated: August 17, 2026

Cinder Recovery & Test Pro is a tool that helps you find and recover files after a data-loss event. Please read this disclaimer so your expectations match what any recovery software — ours included — can honestly do.

No guarantee of recovery

No software can guarantee that lost data will be recovered. Whether a deleted or formatted file comes back depends on the drive type, the filesystem, and — most importantly — what has happened to the drive since the data was lost. New writes can permanently overwrite deleted data before any tool reaches it. This is why we let you scan and preview for free: so you can see exactly what is recoverable before you decide to buy.

Solid-state drives (SSDs) and TRIM

On most modern SSDs, deleted data is erased automatically and almost immediately by a background process called TRIM. When that has happened, the data is physically gone and no recovery tool can bring it back. Deep recovery is most effective on traditional hard drives, USB flash drives, and memory cards.

Operating-system limits

Some drives cannot be deeply scanned at all because the operating system blocks raw access — for example, a Mac's own startup disk under System Integrity Protection, or certain drives mounted through Apple's FSKit framework. These are OS restrictions, not Cinder limitations, and they apply to every recovery tool. See Scan Limits for details.

Use on drives you own

Only scan and recover data from drives you own or are authorized to access. You are responsible for how you use the software.

The Drive Integrity & Capacity Test

The drive test writes temporary, clearly-named test data to free space on the drive you select and deletes it when finished. Run it only on drives where writing temporary data is acceptable. It's designed to detect counterfeit "fake capacity" media; results describe what the test observed and are provided as-is.

In short: recovery software works on drives that have already had something go wrong. We'll always show you what's recoverable before you pay — but we can't promise a specific file will come back.